RETURNS

We are absolutely certain that you will love your slippers but just in case, we have some simple return policies. 
 

WHAT ITEMS CAN BE RETURNED

You can return your slippers within 30 days of purchase. Slippers must be only tried indoors on clean surfaces.
We can only accept items in their original packaging, with all labels and strings attached. Returns can't be accepted if the slippers have been worn or washed.
If you return slippers that have been worn, the refund will not be processed.
Please email us if you have a return query:
folkitshop@gmail.com

WHAT ITEMS CANNOT BE RETURNED OR REFUNDED

Sale items, gift boxes, socks.
 

FAULTY ITEMS

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We quality check every single FOLKIT item.
If the item received is damaged, please contact us immediately via email.
 

EXCHANGES 
 

We do not accept exchanges.
Please return the slippers to us and reorder. 
 

REFUNDS

Your refund will be processed within 7 working days from the receipt of the slippers.